Verifying - Verification is currently underway for the maintenance items.
Dec 28, 2025 - 12:11 UTC
Dec 28, 2025 - 12:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 28, 2025 - 11:27 UTC
Dec 28, 2025 - 11:27 UTC
Scheduled - Our engineering team will deploy voice proxy deployment automation, which comes with a fully new voice proxy platform.
This maintenance will not cause any interruption or service degradation.
However, working with/on core components can increase the likelihood of an outage.
This will allow Game Shield customers to autonomously create Voice Chat proxies as of the Neo plan and also delete them.
In the coming weeks, we will conveniently contact all customers running old Voice Proxies and arrange migration of those with each customer through tickets.
There is no urgency to switch, however the goal is to have every customer migrated until end of January.
Thank you for your understanding while we work to improve our service.
Dec 28, 2025 11:30-12:30 UTC
This maintenance will not cause any interruption or service degradation.
However, working with/on core components can increase the likelihood of an outage.
This will allow Game Shield customers to autonomously create Voice Chat proxies as of the Neo plan and also delete them.
In the coming weeks, we will conveniently contact all customers running old Voice Proxies and arrange migration of those with each customer through tickets.
There is no urgency to switch, however the goal is to have every customer migrated until end of January.
Thank you for your understanding while we work to improve our service.
Dec 28, 2025 11:30-12:30 UTC
About This Site
Welcome to NeoProtect's status page. Here NeoProtect posts about maintenances, incidents and keeps you up-to-date.
API (api.neoprotect.net)
Operational
Client Panel (panel.neoprotect.net)
Operational
Services / Products
Operational
Game Shield Service
Operational
Network Edge Locations
Operational
FRA - Frankfurt Edge Network
Operational
ASH - Ashburn Edge Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.