Update - We have managed to successfully deploy the update in Asia and in Eastern-EU PoPs.
We will first await further potential customer feedback until further roll-out efforts are proceeded tomorrow.
Should any issues occur (which we do not see at this time), contact our support.
Jan 19, 2025 - 02:02 UTC
We will first await further potential customer feedback until further roll-out efforts are proceeded tomorrow.
Should any issues occur (which we do not see at this time), contact our support.
Jan 19, 2025 - 02:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 2025 - 21:00 UTC
Jan 18, 2025 - 21:00 UTC
Scheduled - We will be following up on previously started maintenance efforts to upgrade our global protection stack to a newer and better version.
This maintenance introduces our new profile/preset system along with general changes to the protection algorithms which solve multiple deep-rooted problems the old version had.
Please report any problems to support, we will be able to assist immediately should issues occur.
The switch will be done each at the most convenient local time in which traffic is at its lowest point.
There is no impact expected in any way.
Jan 18, 2025 21:00 - Jan 19, 2025 21:00 UTC
This maintenance introduces our new profile/preset system along with general changes to the protection algorithms which solve multiple deep-rooted problems the old version had.
Please report any problems to support, we will be able to assist immediately should issues occur.
The switch will be done each at the most convenient local time in which traffic is at its lowest point.
There is no impact expected in any way.
Jan 18, 2025 21:00 - Jan 19, 2025 21:00 UTC
About This Site
Welcome to NeoProtect's status page. Here NeoProtect posts about maintenances, incidents and keeps you up-to-date.
API (api.neoprotect.net)
Operational
Client Panel (panel.neoprotect.net)
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Services / Products
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Game Shield Service
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Remote Shield Service (new tunnel system)
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Remote Shield Service (old tunnel system)
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SGP - Singapore Edge Network
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