All Systems Operational
About This Site
Welcome to NeoProtect's status page. Here NeoProtect posts about maintenances, incidents and keeps you up-to-date.
API (api.neoprotect.net)
Operational
Client Panel (panel.neoprotect.net)
Operational
Services / Products
Operational
Game Shield Service
Operational
Network Edge Locations
Operational
FRA - Frankfurt Edge Network
Operational
ASH - Ashburn Edge Network
Operational
HEL - Helsinki Edge Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Game Shield: Planned provider maintenance in Helsinki Sep 22, 2026 10:00-11:00 UTC
Our provider of the new Helsinki Game Shield location has announced maintenance for our infrastructure with potential impact within the mentioned timeframe of at max. ~20 minutes.
Note: Most customers are not affected by this.
The provider states this maintenance is primarily as a precaution.
Customers who use the Helsinki location may prematurely route away on their own or accept the risk.
As Helsinki is not in the primary production rollout, by default no normal customer is affected.
Thank you for your understanding, contact support in case of further questions.
Posted on Sep 17, 2026 - 14:01 UTC
Note: Most customers are not affected by this.
The provider states this maintenance is primarily as a precaution.
Customers who use the Helsinki location may prematurely route away on their own or accept the risk.
As Helsinki is not in the primary production rollout, by default no normal customer is affected.
Thank you for your understanding, contact support in case of further questions.
Posted on Sep 17, 2026 - 14:01 UTC