Short network hiccup in AMS

Incident Report for NeoProtect

Resolved

While performing routine maintenance to apply a config option for BGP at 2025-05-10 15:43:54 CET on one of our mitigation devices in Amsterdam, trying to address a relatively urgent issue, the BGP daemon lost connection to the control plane causing a short loss of routes and thus, packet loss on one of the mitigation devices. This is not expected to ever re-occur.
Posted May 10, 2025 - 13:54 UTC
This incident affected: Network Edge Locations (AMS - Amsterdam Edge Network).