Protection update deployment
Scheduled Maintenance Report for NeoProtect
Completed
The scheduled maintenance has been completed.
Posted Feb 02, 2025 - 17:42 UTC
Verifying
All currently known issues are addressed. We are further monitoring and will update here if needed.
Posted Jan 19, 2025 - 23:27 UTC
Update
We have managed to successfully deploy the update in Central and West-EU.

There were certain issues noticed with the symmetric filtering at this time and our engineers are investigating it.
Should you have any problems, please contact our customer support with as much information as possible and we are happy to help.

Thank you for your understanding.
Posted Jan 19, 2025 - 22:02 UTC
Update
We have managed to successfully deploy the update in the U.S.A.

We will first await further potential customer feedback until further roll-out efforts are proceeded then.
Should any issues occur (which we do not see at this time), contact our support.
Posted Jan 19, 2025 - 16:37 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 19, 2025 - 15:42 UTC
Update
We have managed to successfully deploy the update in Asia and in Eastern-EU PoPs.

We will first await further potential customer feedback until further roll-out efforts are proceeded tomorrow.
Should any issues occur (which we do not see at this time), contact our support.
Posted Jan 19, 2025 - 02:02 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 18, 2025 - 21:00 UTC
Scheduled
We will be following up on previously started maintenance efforts to upgrade our global protection stack to a newer and better version.

This maintenance introduces our new profile/preset system along with general changes to the protection algorithms which solve multiple deep-rooted problems the old version had.
Please report any problems to support, we will be able to assist immediately should issues occur.

The switch will be done each at the most convenient local time in which traffic is at its lowest point.

There is no impact expected in any way.
Posted Jan 18, 2025 - 19:02 UTC
This scheduled maintenance affected: Network Edge Locations (FRA - Frankfurt Edge Network, AMS - Amsterdam Edge Network, BUC - Bucharest Edge Network, PAR - Paris Edge Network, WAW - Warsaw Edge Network, MAD - Madrid Edge Network, MRS - Marseille Edge Network, ASH - Ashburn Edge Network, MIA - Miami Edge Network, CHI - Chicago Edge Network, DAL - Dallas Edge Network, LAX - Los Angeles Edge Network, SGP - Singapore Edge Network, HKG - Hong Kong Edge Network, TYO - Tokyo Edge Network).