(WAW) Emergency maintenance to upgrade capacity in Warsaw

Scheduled Maintenance Report for NeoProtect

Completed

The scheduled maintenance has been completed.
Posted Sep 07, 2025 - 22:30 UTC

Verifying

Maintenance has concluded, everything seems to operate as usual again. We will monitor further and close this maintenance fully down as the day progresses. Contact support should you still experience issues at this time.
Posted Sep 06, 2025 - 12:29 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2025 - 11:31 UTC

Update

Maintenance is expected to start at 13:20 CEST
Posted Sep 06, 2025 - 11:10 UTC

Update

This has been moved, since Tuesday, to the 6th September at 13:00 CEST
Posted Sep 04, 2025 - 20:21 UTC

Update

The maintenance in WAW has been moved to next week, we will reach out with another update about the timeline for this location until at max. the currently set start date. Contact support should you have further questions.
Posted Aug 28, 2025 - 12:54 UTC

Scheduled

We will perform emergency maintenance.

This maintenance announcement serves as a continued notice for announced emergency maintenance responding to the resolved incident at https://neoprotect.statuspage.io/incidents/scc52t8p6zfs .

The maintenance is expected to take around 10-30 minutes each.

The time frame will be updated along with a sent update notification as soon as more accurate windows are coordinated with DC technicians.
If you believe to be affected by this, you are welcome to contact support for further information on implementation of redundancy.

One maintenance will be done at a time, redundant tunnels will eliminate any risk of downtime. Staff will reach out pro-actively to customers with no redundancy measurements, you as a customer can however also reach out to us if you have questions regarding that.
Game Shield will failover automatically and may only experience intermittent session disconnections at the affected PoP.
Posted Aug 27, 2025 - 17:33 UTC
This scheduled maintenance affected: Network Edge Locations (WAW - Warsaw Edge Network).